Question 1

How do I book MOVORAA packers and movers?

Accepted Answer

Call +91-9250956097, WhatsApp us, or fill our free quote form. We'll schedule a survey within 24 hours and share a written quote.

Question 2

Do you provide free surveys before quoting?

Accepted Answer

Yes — on-site surveys are free within Lucknow. For other cities we offer a free video survey via WhatsApp.

Question 3

Are your prices fixed or do they change on the moving day?

Accepted Answer

The written quote we share is final. There are no hidden charges, provided the inventory doesn't change.

Question 4

Do you provide a GST invoice?

Accepted Answer

Yes. MOVORAA provides GST-compliant invoices with GSTIN 09EYNPS1385F1ZT — useful for corporate reimbursement.

Question 5

What cities do you serve?

Accepted Answer

We are based in Lucknow and cover Gonda, Bahraich, Barabanki, Ayodhya, Sitapur, Lakhimpur Kheri, Sultanpur, Rae Bareli, Kanpur, Prayagraj, Varanasi, Gorakhpur, Noida, Ghaziabad and 150+ Indian cities.

Question 6

How much does house shifting cost in Lucknow?

Accepted Answer

Local 1BHK moves within Lucknow typically start from Rs. 4,000-6,000; 2BHK from Rs. 6,500-10,000; 3BHK from Rs. 10,000-16,000. Intercity pricing depends on distance.

Question 7

How much does it cost to shift from Lucknow to Delhi/Mumbai/Bangalore?

Accepted Answer

Approximate ranges: 1BHK Rs. 15,000-25,000, 2BHK Rs. 22,000-38,000, 3BHK Rs. 34,000-55,000. Actual quote is basis on volume and floor.

Question 8

How far in advance should I book?

Accepted Answer

For local moves, 2-3 days notice is ideal. For intercity, 5-7 days ensures a dedicated truck at the best rate.

Question 9

Do you handle move on the same day?

Accepted Answer

Yes, for small local moves in Lucknow same-day service is available subject to crew availability.

Question 10

What is included in your packing?

Accepted Answer

Multi-layer packing with corrugated sheets, bubble wrap, stretch film, thermocol corners, wardrobe cartons, and custom crates for fragile items.

Question 11

Do you unpack at the destination?

Accepted Answer

Yes. Standard packages include unpacking and basic re-arrangement of furniture. Deep unpacking (kitchen setup, decor) is available as an add-on.

Question 12

Is my consignment insured?

Accepted Answer

Basic transit protection is included. For high-value moves, we arrange full-value transit insurance through partner insurers.

Question 13

What if something is damaged during the move?

Accepted Answer

Report within 24 hours with photographic evidence. Our team investigates and processes eligible claims within 10-15 working days.

Question 14

Do you use dedicated trucks for household moves?

Accepted Answer

Yes — for intercity moves we use dedicated trucks so your consignment stays together end-to-end. No shared loads.

Question 15

Can I track my consignment?

Accepted Answer

Yes. Our foreman shares regular WhatsApp updates from pickup to delivery — including photos at loading, en-route status, and delivery confirmation.

Question 16

Do you shift cars and bikes?

Accepted Answer

Yes. We move cars in open and enclosed carriers, and bikes in wooden crates or on dedicated carriers.

Question 17

How long does car transportation take?

Accepted Answer

Typically 4-7 days for major routes like Lucknow to Bangalore, Chennai or Mumbai. Ex-yard delivery is available for faster ETAs.

Question 18

Can you move plants?

Accepted Answer

Small potted plants can be moved locally. Long-distance plant transport is not recommended due to survival risk.

Question 19

Can you move refrigerators immediately after unplugging?

Accepted Answer

No. We recommend defrosting and unplugging the fridge 6-8 hours before loading to prevent gas damage.

Question 20

Do you handle office relocation?

Accepted Answer

Yes. We do IT and server-room moves with anti-static packing, modular workstation reassembly, and after-hours schedules to protect business continuity.

Question 21

Can you work at night or weekends for office moves?

Accepted Answer

Yes — we schedule most office moves for weekends or after 8 PM to minimise downtime.

Question 22

Do you provide storage / warehousing?

Accepted Answer

Yes. Clean, dry, CCTV-monitored warehouse with pest control, individual locked units, and short/long-term plans.

Question 23

How is storage priced?

Accepted Answer

By cubic feet per week or month. Free pickup and re-delivery within Lucknow for stored consignments.

Question 24

What payment methods do you accept?

Accepted Answer

UPI, bank transfer, credit/debit card, and cash. We collect 30-50% booking advance and the balance on delivery.

Question 25

Do you charge for cancellations?

Accepted Answer

Cancellation within 24 hours of survey is free. Later cancellations may attract a Rs. 500-1,000 admin fee.

Question 26

How many people come on the moving day?

Accepted Answer

Depending on load: 2 for local Tata Ace, 3-4 for 1-2BHK, 5-6 for 3BHK+. All arrive in company uniforms.

Question 27

Is a foreman assigned to my move?

Accepted Answer

Yes. Every move above 1BHK gets a foreman — your single point of contact from loading to delivery.

Question 28

Do you use quality packing materials?

Accepted Answer

Yes — 5-ply corrugated boxes, 200 GSM bubble wrap, EPE foam, thermocol edge protectors and stretch film.

Question 29

How are fragile items packed?

Accepted Answer

Wrapped in bubble wrap, boxed with corner protectors, labelled 'Fragile' and loaded on top layers with 'This Side Up' markings.

Question 30

Are your workers verified?

Accepted Answer

Yes. All full-time crew are police-verified with photo ID cards issued by MOVORAA.

Question 31

Do you provide invoices for reimbursement by my company?

Accepted Answer

Yes — GST-compliant invoices with our GSTIN, company stamp and signature, sent by email and courier.

Question 32

Can I visit your office?

Accepted Answer

Yes. Please call and schedule a visit. We are based in Lucknow, Uttar Pradesh.

Question 33

Is there a minimum charge for local moves?

Accepted Answer

Yes. Minimum charges start from Rs. 3,500 for small local Tata Ace moves within Lucknow.

Question 34

Do you disassemble and reassemble furniture?

Accepted Answer

Yes — beds, dining tables, wardrobes, wall units, and modular units are disassembled at pickup and reassembled at delivery.

Question 35

What about TVs, ACs and washing machines?

Accepted Answer

TVs are transported in original boxes when available, otherwise custom wooden crates. Split ACs are dismantled by our technician (gas recovery) and reinstalled at destination for a small extra charge.

Question 36

Can you install ACs at the new home?

Accepted Answer

Yes — split AC dismantling + installation is available as an add-on. Ideally book both at the time of quote.

Question 37

Do you provide a written contract?

Accepted Answer

Yes. We share a written booking confirmation with inventory, quote breakup, timelines, and terms.

Question 38

How do you handle high-rise moves?

Accepted Answer

We schedule society lift bookings in advance, use lift protection, and deploy hydraulic elevators where required.

Question 39

What if my new society doesn't allow move-in on Sunday?

Accepted Answer

No problem — share the society rules early and we will schedule the delivery on a permitted day.

Question 40

Do you work on Sundays / holidays?

Accepted Answer

Yes, MOVORAA operates 8 AM - 9 PM, seven days a week.

Question 41

Can I move at night?

Accepted Answer

For long distances we prefer to drive overnight for faster delivery. Local loading at night is possible with society permission.

Question 42

Do you provide packing material only?

Accepted Answer

Yes — you can purchase our premium packing kits if you prefer to pack yourself.

Question 43

Is water-proofing done during monsoons?

Accepted Answer

Yes. During monsoons every carton gets an extra plastic layer and trucks carry tarpaulin covers.

Question 44

What about pest / termite protection for stored goods?

Accepted Answer

Our warehouse is fumigated monthly and packing includes anti-moth naphthalene where needed.

Question 45

Do you handle international relocation?

Accepted Answer

MOVORAA currently focuses on domestic (within India) moves. For international we can refer trusted partners.

Question 46

Can I move only some items (partial load)?

Accepted Answer

Yes — for small loads (a few cartons and a bike) we offer part-truck-load and courier options.

Question 47

Are pets moved?

Accepted Answer

We don't transport pets, but we can suggest specialist pet-relocation partners.

Question 48

How do I get a written estimate?

Accepted Answer

Call +91-9250956097 or fill the quote form. We reply within 15 minutes during working hours.

Question 49

Do you offer discounts for early booking?

Accepted Answer

Yes. Book 15+ days in advance and get up to 10% off on intercity moves (subject to season).

Question 50

How can I verify MOVORAA is genuine?

Accepted Answer

Our GSTIN is 09EYNPS1385F1ZT. You can verify on the GST portal, and check our reviews across Google, Facebook and Instagram.

Question 51

How do I contact you after a move for any query?

Accepted Answer

Call +91-9250956097 or email movoraapackers@gmail.com. We keep records of every booking for 3 years.

50 questions. Straight answers.